Getting Started
(ALWAYS CHECK THE PHONE NUMBER FOR THE RETURN CALL WITH THE CALLER BEFORE ENDING THE CALL) MESSAGES FOR ADMIN & PROPERTY MANAGEMENT NOTE: YOU...
Mon, 18 Mar, 2024 at 3:35 PM
TICKET ALLOCATION If you have a ticket that needs to be allocated to someone else: In the Properties section of the ticket find the Group field and s...
Mon, 18 Mar, 2024 at 3:37 PM
Requesting another staff member to assist with a procedural question  1. Using MS Teams, select an individual person (check for the green tick/circle to ...
Mon, 18 Mar, 2024 at 3:38 PM
Label Instructions Excel: 1. Find the address’ you need and paste into a new document 2. Ensure that the top column are relevant headings 3. Make sure t...
Mon, 18 Mar, 2024 at 3:40 PM