If a smoke alarm is beeping, sounding unexpectedly, damaged or appears not to be working correctly, please report it through the Console Tenant App as soon as possible.

Before reporting, check whether there is an obvious cause such as smoke, steam, insects or dust around the alarm.

Do not remove, disconnect, cover or interfere with a smoke alarm.

If there is smoke or you believe there may be a fire, leave the property and call 000.

When reporting the problem, tell us which alarm is affected, what it is doing and when the problem started.