Robert James Realty

If you want to add or remove a tenant or approved occupant, please contact Robert James Realty before making any changes. Adding a tenant or occupant: Appr...

If you would like to keep a pet at your rental property, you must obtain approval before bringing the pet to the property. Complete an RTA Request for Appr...

If you want to attach a fixture or make a structural change to the property, you must obtain written approval before carrying out the work. This includes t...

At the beginning of your tenancy, you will receive an email inviting you to access the Console Tenant App. If you cannot find your invitation, please check...

Rent should be paid by bank transfer into the Robert James Realty trust account using the unique payment reference provided to you at the beginning of your ...

If your phone number, email address or other contact details change during your tenancy, please advise Robert James Realty as soon as possible so we can kee...

RJR sends an SMS reminder when rent shows as 3 days in arrears. If you have already made your payment, the reminder may be due to bank processing time or th...

If you are locked out during Robert James Realty's office hours, contact our office to check whether a management set of keys is available. If availabl...

If your rent payment is late, please bring your rent up to date as soon as possible. Robert James Realty sends an SMS reminder when rent is 3 days in arrea...

Robert James Realty generally conducts routine inspections every 3 months. You will be provided with the required Entry Notice (Form 9) at least 7 days bef...